Everything You Need to Know—Effortlessly.
Yes, we offer free material samples to help you choose the perfect fit for your space. Simply reach out to us at sales@jessicabambooanto.com with your name, address, and the specific samples you’re interested in, and we’ll send them within 7 days.
Absolutely. We offer the option of using “Customer’s Own Material” (COM) for made-to-order products. However, we will need to review a sample to ensure its suitability for your selected piece.
Definitely. We recommend measuring your space carefully, including entrances and pathways, to ensure seamless placement of your furniture. If you need packaging dimensions, feel free to contact us.
Yes, you can modify or cancel your order before finalizing the payment. If your order has been confirmed, please contact us directly. For made-to-order items, cancellation fees may apply as detailed in our Terms & Conditions.
Of course. You can reach out to us for assistance with placing an order. However, payments cannot be processed directly over the phone—we will send you a secure payment link to complete your purchase.
Yes, after completing your order, you will receive an email confirmation containing all relevant details.
We stand behind the quality of our products. If your item develops a manufacturing defect within two years of delivery, please contact us, and we’ll assist you with a solution.
Still have a question? Don’t hesitate to reach out—we’re here to help
